Doing Ethnographic Research in Politically Charged Communities - Managing Relationships with Informants

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Posted by Naomi Bartz, community karma 211

I am currently working on a research project in a highly politically charged community. This research is ethnographic and requires building relationships with political organizations to understand how they are responding to specific revitalization strategies in their neighbourhood.

Now, the struggle for me is how to build said relationships with organizations/stakeholders that are in clear conflict with each other. This struggle is only further exacerbated by the fact that many people in the community do not hold "researchers" in high regard. They are seen (rightly so in many cases) as coming into the local area, taking the information they need out of the residents to get tenure, and not giving anything back. I also find this to be a reprehensible practice among researchers and normally try to enter into some kind of reciprocal relationship with informants - volunteering with their organization, helping to create usable policy briefs at the end of the project, and being as transparent as possible about my intentions.

However, in this project some of the more dogmatic groups aren't looking for volunteers - they have enough, and while other ways of working with them in a reciprocal relationship might be possible it would require me to take a role as much more of an advocate than a supporter. I worry that if I take on an advocate role it will alienate me from the other local community groups, and ultimately seem insincere and opaque as I am doing research here and not activism (I understand that those two positions aren't mutually exclusive, but a) they seem to be more acceptable when intertwined among prestigious professors and b) I'm not entirely sure I would be an activist for this particular organization even if I wasn’t doing research in their community.

Has anyone faced similar challenges? If so, how did you manage informant relations -- doing justice to the myriad of groups without alienating some in favour of others...?

2 Comments

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Gordon Douglas, community karma 549

This is indeed a dilemma, and one I don't have all the answers too, but here are my thoughts - they concern the assumptions behind this question as much as strategies for actually answering it... First and foremost, while I'm a believer in 'public sociology' and the simple idea of sticking to your moral values and principles as a researcher as in life, I don't think you have as much of an obligation as you suggest here to give something back to your informants in terms of "support."  Not exploiting people for research is a legitimate concern, but so is potential bias in your study, which would seem to me just as big a reason to avoid an "advocate role."

I don't believe any ethnographic researcher can be entirely without bias, and again it can absolutely be appropriate to write with an impassioned voice or call out rights and wrongs as you see them. BUT, especially when studying the likes of contentious local political struggles with complex or ambiguous motivations, you want to be able to take a critical (if not necessarily literally neutral) stance in your interpretations.

That supporting one group could jeopardize your relationship with another, as you imply, is only another reason to avoid outwardly supporting anyone. It could compromise the information you're getting and your analysis of it on both sides.

Furthermore, remember that some people study individuals or groups with which they may entirely disagree on a personal level. Take violent criminals as an example, or aggressively bigoted groups like white supremacists... clearly they are worthy of ethnographic study, but a researcher wouldn't need to provide them any sort of 'support' to feel ok about interviewing them with their permission.

Regardless of your feelings toward them, simply being transparent about your intentions, as you say above, would seem the most important - and arguably only - thing you really owe them beyond your thanks (and material compensation where required) for their time.

That said, the practical reality you are suggesting here is that almost regardless of your own ethical feelings about how to 'give back', your subjects themselves may actually essentially require some ideological 'support' in order to allow or feel comfortable with your studying them. This is different, and raises broader questions around compensation of research participants, but let's say it is a necessary condition of doing the research for reasons of your own ethics and morals or theirs. It seems to me then that you might show some support through the conversations you have, an expression of shared values where appropriate and an open interviewing style that allows you to empathize with their political sentiments on a personal level and be open (if delicate) about your own background and perspective on the issues.  Something like this should help you to seem less like an itinerant ethnographic strip-miner without having to turn up at their rallies or what have you. In cases where you really do support their aims, providing policy briefs or otherwise advocating for them more actively or publicly is justifiable and probably the 'right thing to do' - but best after your role as a researcher of the situation has concluded. In cases where you don't, but they are unwilling to talk to you without some sign of support, maybe do something material like making them cookies to show your appreciation without having to endorse their politics? At the most extreme I suppose one might go "undercover" to join or work for a group with which one does not actually agree, just in order to study them... but I shudder to think of the IRB protocol on that one...

about 13 years ago
Yep, your last paragraph here gets at the heart of the matter and I am in full agreement with you on the issues around bias/public sociology. I have done fieldwork in areas with very little trust or interest in researchers before, but all my strategies for making people feel comfortable (e.g. empathetic interview style, volunteering my labour to help with community meetings/events, even, yes, providing material goods...) are not working in this case. These political groups are adverse to conversation with people who aren't truly advocates for their cause. I am afraid I may be relying on public meetings, nagging for interviews, and primary source documents unless I can figure out how to make connections with people without lying or biasing the research. Thanks for your thoughtful response!
Naomi Bartz – about 13 years ago
Yeah that is tough! Thanks for further clarifying. At a certain point then, especially if they're not necessarily groups you'd be eager to work with otherwise, these may be better considered on par with the hardest to access populations (business elites, school administrators, politicians, criminals) with whom one must use any connection possible to navigate power structures, sometimes circumvent formal permissions, and demonstrate the value of the overall research project regardless of political outcomes while keeping one's own cards close to one's chest. Hertz and Imber's "Studying Elites Using Qualitative Methods" (1995) might provide some ideas. In my limited experience with this I found that focusing on those at the top to convince them of the value (or at least legitimacy) of the research can ultimately convince them to provide basic information or allow one or two spokespeople to talk to you. Or you might take the investigative journalist's approach and find an anonymous "source" within the group who's willing to speak candidly off the record, which would still better inform your understanding even if you couldn't quote from them directly. Then again, it sounds like you may indeed be confronting a population/group that is uniquely wary and jaded about researchers' motives. Hopefully others have experience with this and can add to this discussion!
Gordon Douglas – about 13 years ago
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Brian Cody, community karma 170792

Naomi, I was reading the comments and your note that "I am afraid I may be relying on public meetings, nagging for interviews, and primary source documents unless I can figure out how to make connections with people without lying or biasing the research" reminded me of the idea of a "key informant." It seems to me in classic anthro and soc ethnographies that this ends up being a technical term for a serendipitous and hard-to-build connection with an information that often comes after a serious struggle to get a food in the door within a community.

I think Venkatesh (Gang Leader for a Day) is an instance of this, where the author ends up in the wrong place at the wrong time and the local gang leader just "happens" to like him, and this opens the doors he needs to access other members of his study group. I'm failing to remember additional specific references, but I definitely have visions of the sympathetic mother who invistes the researcher to  dinner and then serves as a liaison to the neighborhood, or the case worker who has a beer with the researcher and then introduces the researcher to the homeless population, or the adolescent bully who takes a shine to the investigator and makes it "OK" to talk to this one adult.

I guess I'm trying to say that, while it might seem unproductive or frustrating, just "being around" and chatting with people until someone lets you in on a personal level and then serves as a social advocate is not a terrible strategy. In your situation, time itself may be what is needed to show parties you aren't on a side, you arent' leaving tomorrow, and that you have a steady, respectful interest in them as people as well as actors in your field of study.

almost 13 years ago
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